Frequently Asked Questions

A luxury travel concierge service is a personalized service that helps travelers plan and book their luxury trips. Our team of experts can help you plan and book your ideal vacation, from flights and hotels to activities and excursions. We strive to provide the highest level of service and make sure that your trip is as luxurious and memorable as possible.

We offer a range of luxury travel concierge services, including personalized itinerary planning, VIP airport transfers, private jet charters, and luxury hotel bookings. We also provide access to exclusive experiences and events.

Euconica is majority owned by Maldicore Group Pvt Ltd in the Maldives. A dedicated team based in the Maldives office in Hulhumale', manages the day-to-day operation of the company and liaises with Partners.

At our core, we prioritize a healthy economy, environment, and society for long-term business success. Following the Future-Fit business principle, we maximize value to the system society and measure our performance against the 23 Break-even Goals outlined in the Future-Fit Business Benchmark. Our decisions are guided by environmental restoration, social justice, and economic inclusivity. From environmentally friendly servers to paperless operations, we aim for positive environmental impact. We treat our staff and partners ethically and contribute to achieving the UNSDG. Together, we optimize our business and make a global difference.

The travel advisors at Euconica are professionals with years of travel experience. Our relationships with the best and most respected travel companies in the Maldives give us access to travel benefits and cost savings through preferred partnerships, exclusive agreements, and access to pricing not available to the public. Euconica is a luxury travel service specializing in customized itineraries and exclusive experiences.

Our members can receive complimentary room upgrades, early check-in/late checkout, free breakfast, and resort credits at partner properties in the Maldives. Our reputable advisors are available from start to finish, becoming your direct safety net if anything goes amiss. They are personally invested in your trip and well-being, a level of service not available by self-booking or through third-party wholesalers.

We recognize that travel is not “one size fits all” and that every trip is a personal journey. Our travel advisors create truly unique and personalized experiences that large tour companies or simple google searches cannot replicate because the recommendations are tailored specifically for you. We work with vetted and reputable resorts, hotels, and destination specialists in the Maldives, making even the most remote and off-the-beaten-path experiences only a phone call away.

You can become a member through our website and contact our team directly. Our team is available 24/7 to answer any questions you may have and to help you find the perfect service for your needs.

We accept all major credit cards and bank transfers.

Payments are backed by Stripe. It has the most stringent level of certification available in the payments industry [ PCI Service Provider Level 1 ]

Euconica designs unique and customized travel packages based on personal goals and interests. Many hours are spent carefully curating each client’s trip and providing a high level of service throughout our client’s travels. Fees allow us to invest considerable time and make honest recommendations without relying exclusively on supplier commissions. To provide transparency and further individualize the planning process, we offer several packages that clients can choose from based on their needs and preferences.

Euconica highly recommends purchasing trip insurance for all international and certain domestic itineraries. We work with vetted, preferred partners who provide exceptional service and travel assistance to our clients.

Yes! Euconica specializes in group travel for leisure and business clients. From multi-generational itineraries to corporate incentive travel we can create customized and highly tailored itineraries for groups of 10-100+ travelers.

We aim to keep our membership "as few as possible". Our inventory holds a high-end limited number of Property Partners in the Maldives, hence we prefer to restrict the membership to match the number of properties to avoid any potential “gap in our services”.

Anyone can become a member, however as we start we prefer to only cater English speaking members and as we grow we shall expand the languages, both of our platform and services.

Create an account online. Euconica accepts payments via credit cards. Membership begins upon receipt of full payment.

Euconica is an annual membership service and it is the responsibility of the members to renew the membership annually to keep using the Euconica platform and services.

Providing luxury travel services at quality is expensive and from time to time the membership fee may increase based on demand, implemented at our discretion which will be communicated in advance and applied at the next membership renewal.

The renewal statements are emailed to your contact email one month before expiration and are due on the expiry date.

Euconica offers the same level of services to all members, hence there is only one level of membership.

Family and friends can be non-members and get the benefits of membership while traveling with a member, we do not put any restrictions on the number or relationship of any non-member travelers.

Members can gain access to the member's only section of the website by logging in using their email and password. If you have forgotten your password please reset it. If you do not have an account you can register online for membership.

Login, visit your profile, member's only area, and view your benefits.

Anyone, family or not, is eligible for membership benefits while traveling along with a member, this includes, discounts on bookings and information, along with access to exclusive services and online tools.

You can freely share the membership logo and public data on the website, however, the rates and service details are private information exclusively for your needs and requirements and should never be publicly shared anywhere or with anyone except where is necessary for your travel arrangements and legally required. Any such information sharing may not suggest an affiliation or partnership of products or services being offered. Any shared information must immediately cease when membership is inactive or at the request of Euconica.

After you become a member you can explore our travel portal for options and ideas. when you are ready for travel, the process starts with a complimentary 15-minute discovery call, allowing us to learn about each other. We prefer that this consultation take place over a WhatsApp call, but it can also be handled via email or any other platform if required.

Email or WhatsApp us your question. Note that most of our services and products are reserved for members, hence our answers may be reserved for members only.